At Velar Decor, we want you to be fully satisfied with your purchase. If for any reason you are not happy, our Refund & Return Policy ensures a smooth process.

Eligibility for Returns

  • Products must be returned within 7 days of delivery.
  • Items should be unused, undamaged, and in original packaging.
  • Customized or personalized products are not eligible for return.

Non-Returnable Items

  • Gift cards, clearance items, and discounted products.
  • Products damaged due to mishandling or improper use.

Refund Process

  • Once we receive and inspect the returned item, we will notify you of approval or rejection.
  • Approved refunds will be processed within 7-10 business days to the original payment method.

Exchange
We only replace defective or damaged items. If you need an exchange, please contact us.

Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective.

📩 Contact Us for Returns
For initiating a return or refund, please contact: